I stayed in this hotel back in 2015 therefore when booking accomodation in Santiago de Chile now I decided to go for this one once more, and I was not disappointed. I liked everything about my stay which was very comfortable in every aspect. One of the advantages of the hotel for me is swimming pool on the 12th floor of Tower A with amazing views to the Andes and Las Condes. As the weather was a bit colder than expected for that time of the year in Santiago, it was cool in the swimming pool area, as well. Which means that there not too many hotel guests who dared to enter the swimming pool and 4 days in a row I enjoyed early morning swimming all by myself.
Ingrid
octubre de 2024
Location was perfect. Free parking underground. Breakfast was excellent. Restaurant on site, best Plateada ever. Concierge staff were fantastic, helpful and pleasant. Room was cleaned ok. Complimentary water in fridge most days of 14 night stay. Bed and pillows ok.
Malcolm
junio de 2024
The Staff at the front desk spoke very good English, and were extremely helpful with invaluable advice and recommendations. The restaurants were efficiently run too, and the breakfast provided very good value. The location was very safe, and a relatively quick ride to tourist attractions from the nearby train station. Huge supermarket nearby (with incredible range of wine), and a shopping plaza near the subway station, with a great little store, La Tienda Bonita, for authentic and well-priced souvenirs and alpaca items.
Martin
junio de 2024
The staff was incredible and reliable, any questions or concerns and they answered it right away. They helped us out with trying to find things to do, as well as where to go for food. They really went above and beyond and deserve the recognition, thank you to Andes for helping us with our stay, you were a big help.
Elizabeth
agosto de 2024
The staff is very friendly and helped me with absolutely everything I needed during my stay. The location is the best possible, right in the middle of the best neighborhood in Santiago (Las Condes), with many restaurants and bars around and a metro station nearby. The hotel is beautiful and well equipped for a short or long stay. I would definitely stay there on a next trip!
Daniel
mayo de 2024
The staff were very attentive to our needs and helpful with all the inquiries we had related to transportation. We ate most of our meals at the hotel and were very pleased with the menu selections and service. The breakfast was superb complete with everything from fresh fruit to a hot buffet and pastries. We were made welcome by all the staff from the moment we stepped through the door to when we left.
Patricia
marzo de 2024
Very good location close to a metro station in a calm and safe neighbourhood. Great view from the swimming pool and gym. Breakfast was okay. Comfortable room. Interesting architecture of the hotel.
Kinga
marzo de 2024
We were staying at the Best Western to attend a conference, and the staff really went above and beyond the whole time we were there to help us with work-related logistics. Particular thanks to Andres for patiently helping me to deal with some parcel shipping issues from the hotel, though all staff we dealt with were very kind and helpful.
Kira
mayo de 2024
Fantastic location, really safe and beautiful neighborhood. Sensational cleanliness and comfort, with complimentary water and coffee. Wonderful bed, window, space for luggage and breakfast.
Pedro
septiembre de 2024
nice bed and A/C worked fine. very good location. easy parking.
Malcolm
mayo de 2024